Running a business like a hotel, café, or restaurant requires attention to detail. As an owner of any catering services, you should understand the basic difference between hotel and guest supplies. Both these categories serve with the same motive and that is, to provide guests with the best experience. Hotel supplies are more related to operations and other related items required behind the scenes, while guest supplies are targeted at improving the guest experience. To find the best hotel and guest supplies, visit The HORECA Store. In this article, you will find out what are the major differences that set these two supplies apart from each other.
What Are Hotel Supplies?
1. Housekeeping Products
Some of the hospitality operational supplies include housekeeping products. These are cleaning agents, vacuum cleaners, and dusters. They make sure that the rooms and the corridor areas are clean and presentable. A quality housekeeping product not only maintains cleanliness but also helps in extending the life duration of furniture and accessories.
2. Linen and Bedding
Linen and bedding are the necessities that any owner should never neglect. Items like bed sheets, pillowcases, duvet covers, and towels fall into this category. High and top-notch quality linen is a must to have for guest satisfaction and will prove useful in changing a guest’s perception of a hotel. Investing in durable and comfortable linen is crucial for maintaining high standards.
3. Furniture and Fixtures
When we talk about furniture and fixtures, then let us tell you that this category is vast as it includes items like beds, chairs, sofas, light fittings, and bathroom fixtures. This would be fair to say that these items are the backbone of any hotel and they help in providing a premium experience to the guests. Quality furniture and fixtures make sure that your guests can enjoy a luxurious stay at your hotel.
What are Guest Supplies?
1. Toiletries
Now, this has to be one of the most important and the most common guest supplies as it includes items like soap, shampoo, conditioner, moisturizer, lotion, and other facial creams. If you are someone who cares about the consumer’s experience, then you should try using imported or at least well-known products which will surely add a touch of comfort and luxury.
2. Complimentary Beverages
Providing items such as tea, coffee, and water for free is another common thing to do in the hotel. The guest supplies are mainly located in the rooms or specific areas where guests may need them and are replaced regularly, preferably daily. Having a variety of beverages allows guests to satisfy their various needs while it also adds a touch of comfort for your guests.
3. Welcome Amenities
Welcome Amenities are something that you can consider an additional thing, but it will surely make your customer feel great. By means of welcome amenities, we mean items like fruit baskets, chocolates, fresh vegetables, fresh flowers, or maybe a customized welcome note with the customer’s name on it.
Key Differences Between Hotel Supplies and Guest Supplies
In order to run your hotel successfully, you need to first understand the key difference that makes Hotel Supplies different from Guest Supplies. Hotel Supplies are commonly used in hotels as they are focused on maintaining the hotel operations smoothly and it would be fair to say that hotel supplies are the backbone of any hotel. Whereas, if we talk about guest supplies, these items should be used frequently as these items aim at improving guest experience. Here are the items that guests interact with daily and significantly influence their perception of the hotel.
Operational Necessities vs. Guest Comfort
Hotel Supplies are operational necessities, items such as cleaning products, linen, and maintenance tools fall into this category. These items make sure that you have cleanliness everywhere. Whereas, if we talk about guest comfort, items such as toilet essentials, beverages, and welcome gifts fall into this category and to increase guest satisfaction, you should surely have guest supplies for your hotel.
Back-of-House vs. Front-of-House
Hospitality supplies are sometimes called back-of-house products. They are employed by the staff of the hotel for running the hotel and are not visible to the visitors of the hotel. These supplies are then used to make sure that the guests endure comfort as well as health, cleanliness, and safety throughout their stay.
Guest supplies, on the other hand, are front-of-house items. They are utilized by and play an important part in presenting your hotel well. These supplies are carefully selected to make sure that all the visitors and guests have a pleasant experience.
Conclusion
The most important thing for you as an owner of any catering business would be to understand the major difference between hotel supplies and guest supplies for better hotel management. Both of these categories are crucial and play a vital role in making any hotel successful. If you are successful in balancing both these categories, one thing that we can say with surety is that your guests will have a memorable experience.
