Imagine reaching your hotel after a long flight only to find a room with poor supplies. You’ll feel cheated and unhappy. Right? That’s not how you want your guests to feel. You want them to enjoy their stay, come back again, and spread positive word-of-mouth. You might think providing good services would suffice. But the secret lies in providing exceptional hotel amenities. So, how can hotel amenities enrich and improve customer experience? This blog answers this and gives you the blueprint for guest satisfaction, loyalty, and boosting revenues.
Now in case if you are wondering where to get the best hotel supplies for your five-star guest experience, then let us tell you with extreme pride that we at The HORECA Store have a very vast variety of hotel supplies to fulfill all your business needs, be it your hotel, a restaurant, or even a café. Here are the top 10 must-have hotel supplies for a ⭐⭐⭐⭐⭐ guest experience.
Minibar
A good-looking minibar is what creates a great impact on guests. It satisfies the guest’s hunger and thirst without having to order room service or go out to search for a food outlet. You should have items like water, soda, juice, beer/wine, and quality delicious snacks like chips, cookies, chocolates, etc. Lastly, a proper check should be made to see that the minibar is properly stocked. If you want a reliable minibar, then we would recommend, you should go with Roomwell Minibars as they are highly reliable,
Safe Box
One of the services that cannot be over emphasized in any hotel business is the security of the belongings of their clients. A functional safe box brings comfort to the guests because after coming to your hotel they don’t have to worry about their things left in the room. Locate the safe at a place that should only be accessible to your guests. Roomwell Safe boxes should be in your consideration
Kettle and Welcome Tray
A kettle that could make tea and coffee with other hot beverages, starts the guest off in a very warm manner. This supply enables the guest to take a warm meal or beverage within the premises of their room. Make it a point to stock good quality teas, coffees, and complementing such as sugar, creamers, and biscuits. The kettle must be clean and easily accessible.
Bath Towel
Nothing compliments the five-star status better than large soft bath towels. Purchase towels of good quality that can easily soak up water and are good to touch. Consider providing multiple sizes, including bath sheets, hand towels, and washcloths. Make sure that towels are changed frequently and are clean when they are out for use. Getting some soft and luxurious bathrobes and slippers also goes hand in hand with the luxury feel and comfort of the guests.
Baby Crib
Families that are coming to your hotel for vacation, which includes young children, require a baby crib to be provided in the hotel room. Make sure the crib is safe for the infants and it should be fit for the infant’s use. Other requirements like baby blankets, pillows, and sheets among other accessories can also be added to enhance convenience for parents on the move. It should be simple to fold and assemble.
Dustbins
A clean room is something that would go a long way in making your guests happy and dustbins are important in this regard. It would be preferable to have dustbins both in the main room area and in the washroom. Select bins that can be easily cleaned and allow easy disposal of the trash; the bins should also have lids to minimize smell. Consider offering recycling bins as well, to cater to environmentally conscious guests.
Soap, Shampoo, Conditioner
Luxury products should and are the trademark of the five-star hotel and its services. You need to offer your guests a vast variety of soap, shampoos, conditioners, or maybe a moisturizer so that they can have a memorable experience. Choose products, that have good smells and are not too intensive, have known brands, and have attractive packaging. It implies that these items must be restocked daily and any used containers must be replaced consistently.
Hand Dryer
A hand dryer is undoubtedly a great addition to making the guest experience a great one. A reliable hand dryer would make their hand soaking thing much easier and your guests would have a premium experience. For that reason, you should surely keep an eye on having the best dryer for your washrooms.
Welcome Chocolates
The welcome chocolates comfort the guest and improve the guest experience providing that welcoming touch. Select good quality chocolates and maybe bundle them nicely with a greeting card giving a welcome message. Such actions can make guests feel welcome and cared for, which positively contributes to the guests’ level of satisfaction with the services offered.
Conclusion
If you want your guests to have a memorable experience, then we would recommend that you should at least have these supplies to make sure that your guests feel valued. We hope this article has made you understand the importance of having better and more reliable hotel supplies.
